We listened to you. What you like about eye care. What frustrates you. We dug into our delivery system, supply chain, staff, and procedures. We talked to many of you and listened to your comments and suggestions on how to improve our Indianapolis eye doctor offices. Now we are ready for the Moody Eyes Relaunch designed to serve you better.
Moody Eyes Relaunch Designed to Serve You Better
Our focus word for 2018 is “Simplify”. We listened all the complaints about how complicated it can be to buy eyeglasses. Many of you have felt pressured at other optical stores into buying lens options like thinner lenses and anti-glare coating. So we simplified…all eyeglass frame sales now include single vision lenses with scratch protection and anti-glare. We also have converted most of our patients to a lens material with less distortion.
“Why do eyeglasses cost so much?”
We listened when you asked why, especially when you think you can buy glasses online for less. So all of our frames are priced between $129 and $249…no frames over $250. When you buy frames free single vision lenses with scratch protection and anti-glare are included. This makes new eyeglasses affordable to nearly everyone. Our research shows these prices are comparable to online retailers like Warby Parker and even warehouse stores like Costco and Sam’s Club.
“How long does it take to get my new glasses?”
We have upgraded our in-house optical lab to provide even faster service. We can usually deliver your new eyeglasses in 5 days or less…and often even faster. In an emergency we can make your new glasses in 1-2 days, including no-line progressives.
“Aren’t all eyeglass frames about the same?”
Well, not really, but there is an element of truth in that statement. Our goal is to provide you with frames that are stylish and trendy, are well made, and are not available at other optical stores in Indianapolis. Yes, we carry RayBan, but we have many other brands that you may not have know. After all, don’t you think your eyeglasses should reflect your unique personality? Stop in to see how good you can look in new glasses…
“Can you help me with my glasses?”
There’s an old saying that states “you are only as good as your people”. In 2017 we set out to improve our staff by hiring not only skilled associates, but also individuals who interact well with our patients and guests. We set higher standards of customer service so that each of you have an exceptional experience at Moody Eyes.
“Do you take my vision plan insurance?”
We are providers for most major vision plans, including VSP, EyeMed, Davis, Spectera, Superior, Medicare, and many Medicaid plans. We will help you understand and get the most out of your vision benefits. Plus, we will compare our pricing to your vision plan benefits to get you the best deal on your new glasses.
For more details on our Moody Eyes Relaunch contact me directly or ask one of our associates. We look forward to helping you see better and look great in 2018.
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